Special Selection Applicants: Apply by 03/12/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.
The Medication Process Manager will lead a team of dedicated pharmacy informatics professionals to maintain and optimize all medication and pharmacy processes across the UC San Diego Health enterprise. The Medication Process team directly reports to this role, and is responsible for ensuring safe and effective medication ordering, preparation, delivery, and administration through technology and informatics. Areas supported by this role include inpatient/emergency, retail pharmacies, infusion centers, and ambulatory clinics. he Medication Process Manager directly reports to the Inpatient Director for Information Services.
Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. May provide customer service, troubleshooting, and maintenance.
Establishes objectives and work plans for clinical applications and delegates assignments to subordinate management. Responsible for managing, administering and directing resources, and for evaluating recommendations for new initiatives. Develops, modifies, and implements strategic plans and policies that affect clinical applications operations throughout the medical center. Erroneous decisions or failure to achieve goals results in additional costs and serious delays in achieving objectives and goals.
Key Responsibilities: Oversees all medication process information services for the health system, including inpatient, infusion, and ambulatory spaces. Ensure safe and efficient maintenance of medication processes, while optimizing and updating the system. Contributes to strategic planning of clinical applications across the medical center and/ or systemwide. Oversees the implementation of new initiatives or processes through subordinate management. Ensures clinical applications programming is efficiently and effectively aligned with clinical workflows and processes. Analyzes quality and effectiveness of clinical applications, synthesizing data and establishing sophisticated metrics to track and assess department performance, user effectiveness, and financial results.
Provides for systems to evaluate user needs and identify gaps in client training or IT service delivery. Ensures IT professionals adequately trained in clinical workflow and process analysis, and collaboration techniques. Develops, coordinates, and manages support systems for troubleshooting and resolving problems to ensure that system functionality is optimal at all locations. Maintains responsibility for employee performance reviews, recruitment, retention, terminations, staff development programs, and implementation of quality improvement practices.
Instills strong management practices among subordinate managers to create a culture of teamwork, effective collaboration, and timely achievement of objectives. Collaborates with managers and team leaders throughout the medical center on issues of performance and functionality in clinical applications, and to plan deployment of new releases, systems, and workflow modifications, and the methods, policies, and protocols needed to implement them. Applies clinical applications expertise and experience to advise, guide, and influence senior management on the development of strategic plans, objectives, quality improvement programs, state-of-the-art advances in clinical applications, vendor coordination, and the latest industry developments.
Bachelor's Degree in healthcare information technology, computer science, or related area, and or related area; and/or equivalent combination of experience/training.
A minimum of eight (8+) or more years of relevant experience.
Licensed Pharmacist in the state of California.
Experience and proven success in clinical applications concepts, policies, and practices, including planning, design, development, testing, integrations of software and systems, programming, and training and support methodologies.
Epic Willow Inpatient Certification
Three or more years managerial experience
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.