Position is full time, Monday-Friday with occasional Saturdays. Will float between Flossmoor, Roseland, and Englewood Health Centers.
Under the supervision of the Director of Clinical and Educational Initiatives, the Social Worker is expected to assess client needs, counsel and refer clients, and develop client plans based in best practices.
1. Provide short-term and/or crisis reproductive health counseling on a referral basis for patients at PPIL centers.
2. Prepare relevant case records, documents, reports and correspondence in a timely and organized manner.
3. Consult, refer cases, and work actively with other agencies and community groups to aid clients in accessing resources.
4. As requested, deliver professional development training to community health partners; promote PPIL’s family planning and abortion services to health systems serving PPIL’s population.
5. Understand, commit to, and practice a customer-centered approach to health care delivery.
6. Adhere to the code of ethics for the relevant discipline (e.g. NASW, ACA, APA) and demonstrates a commitment to PPIL core values of respect, knowledge, responsibility, health, compassion and access; practice these values in relations with internal and external customers.
7. Through these activities demonstrate an understanding of and commitment to PPIL core values of access, activism, care, confidentiality, diversity, excellence, integrity, respect, self-determination, and stewardship; practice these values in relations with internal and external customers
8. Understand and utilize Planned Parenthood's principles and practice guidelines to provide appropriate counseling and care to transgender, gender non-conforming or gender non-binary individuals.
9. Perform a comprehensive psycho-social intake for patients who are interested in gender affirming hormone therapy.
10. Assess patient and create a plan for cross hormone therapy. Including counseling, case management, letters for surgical or insurance documentation and social work services
11. Obtain prior approval for cross hormone therapy and antiviral HIV prevention therapy when needed from an insurance payor or patient assistance programs.
1. Provide short-term and crisis counseling for individuals, couples, and/or families regarding all relevant issues related to reproductive health services at the health center.
2. Provide ongoing direction and consultation for staff involved in patient education.
3. Keep records in accordance with documentation standards.
4. Manage confidentiality of clients; work with law enforcement agencies when required; activate the community mental health system when required.
5. Collect counseling program planning data as directed.
6. Participate as part of the Consumer Services team on various projects requiring counseling expertise, i.e. staff training manuals, patient satisfaction survey, and patient education materials.
7. Meet monthly with supervisor and consults supervisor regarding specific cases as appropriate.
8. Participates in relevant PPIL staff meetings.
9. Other duties as assigned.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee frequently is required to use hands and fingers to handle, or feel and reach. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 25 pounds.
Supervisor: Director of Clinical and Educational Initiatives
Status: Full time. Non-exempt from the overtime provisions of the wage and salary regulations.
Planned Parenthood works affirmatively to include diversity among its workforce and does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law. We encourage diverse candidates to apply for this position.
Qualifications: Knowledge of: 1. Principles, objectives and techniques of social work practice;
2. Individual and group behavior, child and adolescent development, and family relationships;
3. Medical-psycho-socio-economic factors affecting individuals and families;
4. Community organization and resources;
5. Rules and regulations affecting the delivery of service in health care agencies, including -- but not limited to -- patient confidentiality, DCFS (child abuse/neglect), domestic violence and duty to warn.
Ability to: 1. Establish and maintain a productive relationship with clients who may be in a state of crisis;
2. Communicate effectively both verbally and in writing;
3. Work cooperatively with co-workers, other agencies and the public;
4. Receive supervision;
5. Interpret complex laws and regulations to clients and the public;
6. Prepare and present written and oral presentations when required;
7. Manage a caseload in a timely and effective manner;
8. Utilize social work and counseling techniques as well as community resources;
9. Interview and counsel effectively.
Education and Experience: Possession of a Master's degree in Social Work or Counseling from an accredited college or university prior to appointment. LCSW or LCPC license required, with two or more years of experience.
Personal & Professional Qualities: Commitment to the operating goals of Planned Parenthood, and an interest in providing counseling and information to women and men choosing those services. An ability to communicate with clients, paid and volunteer staff, and the public in a sensitive, professional manner regarding sexuality and sexual health care concerns. Well developed writing skills. Willingness to work a flexible schedule, including some evenings and weekends, and travel between sites as necessary. Bilingual ability in Spanish or other languages common to the Chicago area is preferred but not required.
About Planned Parenthood of Illinois
We are a trusted health care provider, an informed educator and a passionate advocate. Planned Parenthood of Illinois' 17 health centers throughout the state deliver vital health care services, sex education, and sexual health information to more than 60,000 women and families each year.
For nearly 90 years, building healthy communities has been Planned Parenthood's mission. Everyday, Planned Parenthood of Illinois helps all kinds of people get the health tools and information—and above all the care and compassion they need—to prevent unintended pregnancies or to plan for families when they are ready.