Akron Children’s Hospital is one of the largest independent pediatric hospitals in the U.S., and ranked among the best children’s hospitals by U.S. News and World Report. Our dedicated staff serves nearly 800,000 patient visits per year through our 2 hospital campuses and a large network of locations offering primary and specialty care.
We are leading the way to healthier futures for children and communities through expert medical care, research, and prevention and wellness programs. As a teaching affiliate of Northeast Ohio Medical University and other universities, we train new generations of pediatricians, specialists, nurses and pharmacists every year.
To treat every child as we would our own
To treat others as we would like to be treated
To turn no child away for any reason
We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
Shift Information: Day Job
The Director Support Services plans, organizes, directs and controls operations essential to goal achievement for multiple cost centers in Food Service and Nutrition and Environmental Services, and Linen across the organization.
Duties and Responsibilities:
Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations.
Adds value as a key member of management; understands the business, financials, industry, customers and strategy.
Prepares, manages, and adheres to department budget to maintain expenditure controls.
Ensures all regulatory compliance; maintains infection control standards and sanitation standards for staff, production, and environment.
Maintains involvement in professional organizations to keep current in trends, practices and technologies.
Ensures safe handling of food to meet Health Department and TJC standards.
Maintains quality assurance and performance improvement. Coordinates QAPI activities.
Ensures department equipment is adequate.
Works with Nutrition manager for hospital diets and menus.
Negotiates vendor contracts and maintains relationships.
Maintains policies and procedures in accordance with administrative directives and professional standards.
Promotes customer service and patient satisfaction.
Honoring cultural diversity regarding provision of food selections, holiday decorations, and other traditions.
Human Resources Management: Demonstrates the skills associated with efficient management of human resources.
General Management Responsibilities: Carries out the leadership and administrative responsibilities of management in an accurate, timely and results oriented manner.
Other duties as required.
7+ years of experience in food service management is required.
Knowledge of food service and environmental service regulatory compliance requirements is required.
Experience in healthcare is preferred.
Excellent communication skills, both orally and written.
Ability to work effectively with individuals at all levels of the organization.
Knowledge of principles and practices of Lean in a healthcare environment is preferred.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Knowledge of Cbord software is preferred.
Education and Experience
Education: Master’s degree in Business Administration, Healthcare Administration, or related field is required.
Registered dietitian (RD) is required.
Certification: Serv Safe certification is preferred.
While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.
The employee must occasionally lift and/or move up to 25 pounds.
The noise level in the work environment is usually quiet to moderate.
This position is performed in multiple settings, five days a week with typical work hours being 8.00 am through 5.00 pm. A few weekends required.
Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
EEO is the law, please click/copy paste the link below to learn more:
The minute you walk into Akron Children’s Hospital, you can sense that people here love what they do. Here, careers feel different because our work makes a difference in children’s lives.
From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children.
Our passion is felt every day in the way people care at every level. Akron Children’s Hospital has a strong commitment to outstanding patient care and also to its employees.
We’re looking for enthusiastic individuals who have the drive to make a difference and go beyond the status quo to gain more from their jobs. You’ll be encouraged to reach your goals and be supported as you grow, care and lead.
Find more reasons to love what you do at Akron Children’s Hospital.