The role of the Program Assistant, Disease Management is to support the various disease management programs. This position will be responsible for helping to uphold our programs policies and procedures, support the day-to-day operations of our programs and may include special projects designed to improve the quality of service, care and efficiency delivered to CSMCF patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Run various disease management registry reports and delegate/schedule
Facilitate all classes
Referral reports: scheduling, calling to confirm appointment day before class, arriving patients who have attended the class, arrange follow up appointments with referring MD. Send letters when appropriate.
Coordinate and set up various classes
Manage/Schedule all referrals to the Diabetes Program; triage based on Diabetes Program Flow Chart
Manage referrals and referral reports for Registered Dieticians (RD)
Scheduling appointments for PharmDs, RD's and CDE's
Liaison between care managers and clinical pharmacists
Help check Travel Benefits for the Travel Consultation and Immunization Program
Sort monthly DTM Referral Report by provider and distribute to appropriate PharmD and RD
Maintain and distribute updated DTM Agreement Signature Log
Obtain DTM Agreement signatures from physicians
Make DTM binders with protocols
Proficient with Microsoft Office (Word, PowerPoint, Excel)
Perform additional duties as assigned
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Demonstrates behavior which supports the Cedars-Sinai Health System mission. Attends required orientation and training seminars. Meets production standards within established time requirements. Work product and performance meets quality standards. Demonstrates respect and positive interpersonal skills with patients, clients, the public, managers, and co-workers--a team player. Maintains confidentiality of patient care and business matters and follows HIPAA requirements. Uses, protects, and discloses patient's protected health information (PHI) only in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Observes time, attendance, and dress code standards. Protects the safety of others and of the physical plant and equipment, following institution policies, fire, safety and infection control regulations. Participates in continuing education activities and demonstrates initiative in keeping up-to-date with relevant professional developments.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees classified in this job.
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical rese...arch and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.