Job Summary The ADMINISTRATIVE REPRESENTATIVE coordinates the activities of the Nursing Division with other departments in order to provide continuity of quality care for a designated shift. They will facilitate relationships between patients, families, personnel, physicians and the community.
Evaluates availability of supplies and equipment necessary for shift, e.g. emergency equipment.
Evaluates nursing standards for shift; evaluates organizational quality improvement issues; facilitates risk management programs, monitors and evaluates customer satisfaction, and initiates emergency plans as needed.
Understands the role and accountability to achieve the highest level of nurse function appropriate to the defined culture.
Acts as a resource person to Nurse Managers, unit staff, and other Departments. Represents administration in their absence; facilitates and supports organizational change. Uses evidence-based knowledge in decision making to improve and maintain high-quality, cost-effective patient care.
Assists with performance evaluations for staffing resource personnel; Evaluates education and leadership development programs.
Facilitates patient placement in conjunction with the Admitting Department; may assist utilization review process; collaborates with Nurse Manager regarding long and short-term staffing needs; supports the management of the capital and operational budget for all nursing departments.
Demonstrates knowledge of healthcare service to support it with necessary resources and to ensure an excellent level of quality.
Uses problem-solving skills. Responds to and/or facilitates change in patient care processes.
Facilitates conflict resolution within the Nursing Division as well as other divisions; assists Public Relations in following incidents and events; facilitates a collegial relationship with the Medical Staff; identifies and facilitates understanding of interdepartmental issues; facilitates intra/interdepartmental communication and problem solving process by working with department managers and administrative representatives.
Communicates with SMH-N/SMH-O Administrative Representatives re: staffing or other issues. Ability to absorb high levels of change. Values diversity: holds multiple perspectives.
Internal Number: 2018-9906
Let’s transform healthcare together.
Every day, we bring patients convenient, coordinated access to healthcare while providing meaningful service to our community.
Join us and you will:
Develop professionally and achieve your career goals
Enrich your life with a focus on wellness
Enjoy a compassionate, caring culture with outreach to our local communities
Support the well-being of you and your family with a diverse portfolio of benefits
Welcome to HonorHealth.
We are a non-profit, local healthcare organization known for community service and outstanding medical quality. Our organization encompasses five acute care hospitals with approximately 10,500 employees and 3,100 volunteers, urgent care centers, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.